Called same day for an emergency appointment and was given a 2:45 appointment time. Received a call saying they had... read moreCalled same day for an emergency appointment and was given a 2:45 appointment time. Received a call saying they had a cancellation so was able to get in earlier. Loved this as I was miserable. Was able to fill out all paperwork on line making things to go must faster. I loved the Dr. She was so thoughtful and thorough. The entire staff seemed to flawlessly work together in harmony! I truly felt that I was given undivided attention. I have found a new vision center for my future visits. And with getting samples in office I was able to get immediate relief, while waiting on the Pharmcy to fill my prescription ( which at this time I’m still waiting). Thank you so much for a very good experience today. read less

My 4yo was in great hands at this office. The staff was very pleasant and kind. Appointment was very thorough.... read moreMy 4yo was in great hands at this office. The staff was very pleasant and kind. Appointment was very thorough. I was really nervous about my child’s first eye doctor visit but the optometrist and her staff made her feel comfortable during the entire visit and I also felt like they were so thorough. Would recommend for anyone and would also visit again!! read less

This was a great experience. Dr Jacob and the whole staff was very nice, made it a great fun... read moreThis was a great experience. Dr Jacob and the whole staff was very nice, made it a great fun and comfortable experience. I’d recommend this eye office to all my friends. They even made my son comfortable and he was a bit scared. read less

Best Office staff, always so polite, friendly and helpful. Dr. Jacob and Dr. Lambert have given me much of their... read moreBest Office staff, always so polite, friendly and helpful. Dr. Jacob and Dr. Lambert have given me much of their time to help with the allergy dry eye situation I have. They are both generous with their time and knowledgeable in their efforts is finding a solution. I highly recommend this office to anyone looking for good care, Thank you Village Vision Center read less

I found the first time experience great in every way. The technician that performed initial testing was pleasant and explained... read moreI found the first time experience great in every way. The technician that performed initial testing was pleasant and explained everything in the right amount of detail. The optometrist gave me 100% of her attention, and explained the results of the tests and her examination in thorough detail. Inwer felt rushed or that I was asking too many questions. Thank you all. read less

Everyone was so kind and very professional. Made my visit easy. The doctor took her time visiting with me and... read moreEveryone was so kind and very professional. Made my visit easy. The doctor took her time visiting with me and explaining my results.
I highly recommend you use them! read less

Dr. Lammert was wonderful. She took the time to answer all my questions and fully explain my vision issues... read moreDr. Lammert was wonderful. She took the time to answer all my questions and fully explain my vision issues completely. Everyone there was friendly and very helpful from the time I arrived until I completed my visit. I highly recommend village vision center. read less

I am always able to get an apt super quick. I love that they will double book us and get... read moreI am always able to get an apt super quick. I love that they will double book us and get my 2 kids done at the same time for their annual vision screenings. The staff is always helpful and friendly. read less

I would definitely recommend Village Vision Centre to my family and colleagues because every encounter I had with the staff... read moreI would definitely recommend Village Vision Centre to my family and colleagues because every encounter I had with the staff was very professional. We connected on a human level and conversed as if we had known each other for ages,like friends catching up over coffee,well here it was catching up over eyes 👀😂. Iam not a very funny person but they were laughing at my jokes, that’s a bonus!
On a serious note,they took their time to explain everything at every stage, there was no rush and I came out knowing more about my eyes than I did in my science class at school. I seriously wish they were my GP too! read less

Everyone at this clinic is top notch. Best eye care I have ever received. Dr. Jacob and her staff are... read moreEveryone at this clinic is top notch. Best eye care I have ever received. Dr. Jacob and her staff are very caring and thorough. I was in and out in about hour.

Edit: 06/22

Still top notch service. Dr.Jacob is amazing. Juan is very attentive. Mila is the sweetest tech. Peter is very professional. The other staff, whose names I don’t remember, were very encouraging and helped me picked the best frame for my face shape. Juan even ordered a custom pair for me. The care at this clinic is UNMATCHED!! Go here!! read less

I had a great experience at Village Vision! I was greeted by everyone in the office and felt like I... read moreI had a great experience at Village Vision! I was greeted by everyone in the office and felt like I was a celebrity. When I arrived, Dr. Jacob was with another patient but the wait time was less then 5 min all together. So let me break that down, I waited maybe 2 minutes before I went back with staff to do the testing and prerequisites for my visit. I waited for Dr.Jacob in her exam room for 3 minutes because I had a question and needed clarification on the test which delayed Dr. Jacob from seeing me. Overall, it was a great experience! Dr. Jacob and her team were so helpful and kind and so attentive to me, I genuinely got one on one attention. Dr. Jacob went over my notes and gave me different options on how to better my vision and helped me chose between contacts and glasses. I definitely will recommend Village Vision and ask for Dr. Jacob! read less

My experience was amazing. Each individual I interacted was friendly and very knowledgeable. Dr Phan just sealed the deal... read moreMy experience was amazing. Each individual I interacted was friendly and very knowledgeable. Dr Phan just sealed the deal for me. She made suggestion that I probably wouldn't have entertained elsewhere. She was very informative and just a pleasant energy. As a new resident of Texas, I won't have to look any further for my optometrist needs. I would highly recommend!! read less

I took my mother to Village Vision for an eye exam. She had cataracts removed about 2 years ago and... read moreI took my mother to Village Vision for an eye exam. She had cataracts removed about 2 years ago and she needed a follow up eye exam. The technician was very patient and thorough with my mom . She allowed me to interact and help too. Then Dr Lammert came in and she was wonderful with my mom. She also was so patient and understanding with how she interacted with her. I can only say very positive things about our visit to Village Vision. I would recommend them to anyone needing a thorough eye exam. read less

The staff is amazing, from the front desk to the checkout. I don't want to name names and leave someone... read moreThe staff is amazing, from the front desk to the checkout. I don't want to name names and leave someone out but they all took great care of my son and I.
The place is nice and clean and they have a variety of lens to choose from. I am happy to have found a new optometrist for us. read less

I came here on recommendation from several friends and family members and it is clear why. Every staff member I... read moreI came here on recommendation from several friends and family members and it is clear why. Every staff member I met today from doctor to receptionist was friendly and knowledgeable. Answered all of my questions, and for the first time in 20 years of eye appointments I left with a complete understanding of my eye health and what all I need. read less

I’ve been coming to Village Vision for about 9 or 10 years now, since I moved to Highland Village, and... read moreI’ve been coming to Village Vision for about 9 or 10 years now, since I moved to Highland Village, and have always had a good experience. Everyone is friendly & professional. A couple of times I had an issue with a contact lens, and they took care of me a.s.a.p. I highly recommend Village Vision. read less

Took my daughter here for glasses. They broke in gym class and they were able to get her in... read moreTook my daughter here for glasses. They broke in gym class and they were able to get her in quickly for an exam/glasses fitting. She has sensory issues and not always a fan of these appointments. They were friendly and made her very comfortable. Will definitely be back. read less

Wonderful and helpful. Great art education on issues and options. Thanks!

Today was my first visit at Village Vision Center and what a great experience I had. From speaking with Robin... read moreToday was my first visit at Village Vision Center and what a great experience I had. From speaking with Robin on the phone to the visit with Dr. Phan. Everyone was pleasant, kind hearted, caring, and most importantly really wanted to see me get well. I made a follow up appointment and highly recommend Village Vision. read less

My insurance just changed and I had to switch doctors since my previous is out of network, so this was... read moreMy insurance just changed and I had to switch doctors since my previous is out of network, so this was my first visit. Everyone was super nice and helpful and took the time to understand my issues and answer all of my questions. read less

Great atmosphere and everyone is very helpful. All staff is knowledgeable and explains everything, great first visit.

Staff was very polite and helpful. Dr. Jacob was extremely thorough in explaining my eye examination and explained the information... read moreStaff was very polite and helpful. Dr. Jacob was extremely thorough in explaining my eye examination and explained the information in great detail. I was very pleased with my first visit to Village Vision Center! read less

I really appreciated Dr. Phan and her technician taking some time to explain details better for me to understand. I... read moreI really appreciated Dr. Phan and her technician taking some time to explain details better for me to understand. I also appreciate how I came in and didn’t need to wait in the lobby too long. Thank you 😊 read less

We love Village Vision! My husband and I both get our exams and eyewear here and now our pre-teen daughter... read moreWe love Village Vision! My husband and I both get our exams and eyewear here and now our pre-teen daughter is a patient. We wouldn’t want to take her anywhere else. The staff is always so nice and the doctors are helpful and friendly. I have recommended to other members of my family, as well. They go there too now! It’s a great place that I would suggest to anyone. read less

Awesome service. Had something bothering one eye. Three eyelashes growing in wrong direction. Professionally and gently removed. Love the doctors... read moreAwesome service. Had something bothering one eye. Three eyelashes growing in wrong direction. Professionally and gently removed. Love the doctors and staff!!! read less

Great experience. Friendly staff and fast service.

I had a great experience with the doctor and staff. It was my first and only eye doctor visit I... read moreI had a great experience with the doctor and staff. It was my first and only eye doctor visit I have gone to alone but they took great care of me! I appreciate them answering my questions in depth and finding options within my budget. Thank you! read less

My first time at Village Vision Center was great. They were very professional and efficient. I didn’t wait at all... read moreMy first time at Village Vision Center was great. They were very professional and efficient. I didn’t wait at all and they explained every step of my exam. Highly recommended! read less

Dr. Jacob and the entire staff at Village Vision Center are wonderful!! I had the best experience getting my annual... read moreDr. Jacob and the entire staff at Village Vision Center are wonderful!! I had the best experience getting my annual eye exam there! Everyone was so kind and helpful. They were knowledgeable and thorough in their exam and suggestions for glasses/contacts. I can’t say enough great things about this place. So glad I found them online. I just moved to the area and Village Vision Center and Dr. Jacob will be my eye care provider going forward! read less

Great staff and wonderful doctors. Have been coming here ever since I moved and it was originally Welding Eye Care.... read moreGreat staff and wonderful doctors. Have been coming here ever since I moved and it was originally Welding Eye Care. All the doctors are good and won’t disappoint you. They thoroughly explain everything to you every visit! read less

I really appreciated the level of professionalism from all members of the staff at Village Vision Center. I loved the... read moreI really appreciated the level of professionalism from all members of the staff at Village Vision Center. I loved the cleanness of the place and all technology they use. I specially liked how Dr Phan spent time to educate me concerning my eye-and general health. She demonstrated great knowledge and was very prompt to answer any questions I had. I highly recommend this place! I felt cared for, extremely comfortable, and safe. read less

I’ve had Eyecare pretty much all my life, but I think this was the best exam, and most thorough exam... read moreI’ve had Eyecare pretty much all my life, but I think this was the best exam, and most thorough exam that I’ve had in a long long time. I appreciate the detail and the care with which they checked the health of my eyes and evaluated my vision needs. And they’re close to home, and so that’s a plus for me. read less

Great staff! My 87 year old mother and I came in for our annual check up. She was in a... read moreGreat staff! My 87 year old mother and I came in for our annual check up. She was in a wheelchair, which presented several challenges with the testing, they were so patient and careful with her. Truly a great bunch! read less

Dr. Jacob-Daniel and her staff are a quality group, highly professional, with constant communication throughout your entire visit. Everyone appears... read moreDr. Jacob-Daniel and her staff are a quality group, highly professional, with constant communication throughout your entire visit. Everyone appears well versed to provide great customer service while being up front about your medical needs. No “up-selling” or undisclosed fees are related with this business. I look forward to continuing future visits with this practice. read less

This weekend I developed a stye in my eye, and by Tuesday it was so swollen and irritated. I called... read moreThis weekend I developed a stye in my eye, and by Tuesday it was so swollen and irritated. I called Tuesday morning and they got me in within the hour. I ended up seeing Dr Nhu Phan. She was the sweetest kindest doctor who took alot of time to explain everything to me. Everyone in the office from the front desk, to the gentleman who checked me out, was very sweet. I have now found our new vision care doctor. read less

The entire staff was great! I used the website to make an appointment late at night when I was thinking... read moreThe entire staff was great! I used the website to make an appointment late at night when I was thinking about it and first thing the next morning I was texting with staff. They made it so easy! The tech and physician were so friendly and quick. I appreciate not waiting around but also not feeling rushed, they do a great job balancing! I will definitely be back.
Thank you! read less

A total positive experience!
It's difficult to give any service oriented business a 5 star rating.
But, please believe Village Vision... read moreA total positive experience!
It's difficult to give any service oriented business a 5 star rating.
But, please believe Village Vision Center deserves 10 stars.
It has a wonderful atmosphere, people who are kind and help educate you, as well as a process that is seamless. It will make you never want to go anywhere else for you eye needs. You will be impressed. 🤩 read less

The staff was very friendly and Dr. Jacob was very nice and informative. They didn’t try and push any unnecessary... read moreThe staff was very friendly and Dr. Jacob was very nice and informative. They didn’t try and push any unnecessary test that I didn’t want at the time of my visit. I will definitely keep going back. read less

These are the most professional and friendly people that I have met as optometrists. I am so happy that I... read moreThese are the most professional and friendly people that I have met as optometrists. I am so happy that I am going there and they are treating me exactly the way I needed to be treated. I have been to a lot of different doctors over the years and these guys are far and above better! read less

The entire staff was great! I used the website to make an appointment late at night when I was thinking... read moreThe entire staff was great! I used the website to make an appointment late at night when I was thinking about it and first thing the next morning I was texting with staff. They made it so easy! The tech and physician were so friendly and quick. I appreciate not waiting around but also not feeling rushed, they do a great job balancing! I will definitely be back.Thank you! read less

A total positive experience!It's difficult to give any service oriented business a 5 star rating.But, please believe Village Vision... read moreA total positive experience!It's difficult to give any service oriented business a 5 star rating.But, please believe Village Vision Center deserves 10 stars.It has a wonderful atmosphere, people who are kind and help educate you, as well as a process that is seamless. It will make you never want to go anywhere else for you eye needs. You will be impressed. 🤩 read less

So glad to find such a great ophthalmologist. Spent time on exam and answered all questions I had. Will recommend... read moreSo glad to find such a great ophthalmologist. Spent time on exam and answered all questions I had. Will recommend to others. read less

I highly recommend this place.. everyone was professional, friendly and knowledgeable...waited no more than a few minutes after my... read moreI highly recommend this place.. everyone was professional, friendly and knowledgeable...waited no more than a few minutes after my arrival to be seen.. read less