Effective date: 08/12/2026
Village Vision Center (“Village Vision Center,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, request an appointment, complete a form, communicate with us, or receive text messages from us.
Information we collect
We may collect information that you provide directly, including your name, email address, phone number, appointment request information, form responses, communication preferences, and information needed to provide eye-care and optical services. We may also collect basic website-use information such as browser type, device information, pages visited, and similar technical data.
How we use information
We may use information to respond to inquiries, schedule and manage appointments, provide requested services,communicate about care or account activity, deliver customer support, maintain and improve our website and services, prevent misuse, comply with legal obligations, and send text messages when the recipient has provided the required consent.
Text messaging and mobile information
If you choose to receive text messages from Village Vision Center, we may use your mobile number and consent choice to send appointment-related messages, customer-care communications, responses to your inquiry, and other messages covered by the consent you provided. Message frequency varies. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers that support text-message delivery is permitted only as needed to provide the messaging service. Text-messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact Village Vision Center at 972-317-3888. Choosing not to receive text messages will not prevent you from obtaining care or completing an appointment request through another available method.
How we disclose information
We may disclose information to service providers that perform services on our behalf, when required by law, to protect rights or safety, or in connection with a permitted business transaction. Service providers may use information only for the services they perform for us and subject to applicable contractual and legal restrictions. We do not sell mobile opt-in information or consent for third-party marketing.
Cookies and website analytics
Our website may use cookies and similar technologies to operate the site, understand website performance, and improve visitor experience. Browser settings may allow you to limit some cookies. Disabling cookies may affect how portions of the website function.
Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No internet or mobile transmission is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, to meet legal and operational requirements, and to resolve disputes.
Your choices
You may contact us to ask questions about your information or communication preferences. You may unsubscribe from text messages by replying STOP. You may also contact the practice to update your contact information or request another communication method
Children’s privacy
Our website is not intended for children to use independently without involvement from a parent or legal guardian. A parent or guardian should provide information and communication consent for a minor when required.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the effective date.
Contact us
Village Vision Center
113 Barnett Blvd
Highland Village, TX 75077
Phone: 972-317-3888
Email: help@villagevisioncenter.com
